SilaMed - diagnostics and treatment in Germany
            SilaMed -  diagnostics and treatment in Germany

Our offer

As a premium full service German medical tourism agency, SilaMed helps European & US patients receive high quality medical cross-border treatment in Germany at prices far below or comparable with those charged in many European neighbour countries and in the US. We also support you by providing all necessary German medical documents for the reimbursement procedure in your own country.

 

While travelling to Germany, our Company's international clients have the opportunity to enjoy a world-class travel experience.

 

How SilaMed can help you find the right medical treatment in Germany

 

  • We assist you by choosing among the best German private & state clinics
  • We inform you about your best treatment options & reimbursement possibilities under EU route or S2 route
  • We assist you with the organizing of flights, accommodation, aftercare and more
  • We support you with all the necessary arrangements before, during and after your medical treatment in Germany
  • We support you by receiving the independent medical second opinion from the best German specialists if necessary        

Standard Offer Package

 

Services covered by the Standard Offer Package of SilaMed

  • Treatment offer/quotation from a German clinic
  • Priority / Fast track appointments (no or very short waiting times, short notice management, best possible appointment arrangements)
  • Complete Personal Patient Case Management support before, during and after your medical treatment in Germany starting at your first inquiry to the coordination of your treatment and supporting your aftercare
  • Invitation letter from the hospital if applicable
  • Supporting documents for your reimbursement of the medical costs in your own country
  • Complete coordination of the communication between you and your medical facility in Germany
  • First cost estimate for your medical treatment in a German clinic
     

SilaMed service charge

SilaMed bills the customers with the service charge. The Service Charge fully coveres the costs of the Standard Offer Package. Service charge is due at the time of the appointment scheduling.

 

If you get your health treatment under the EU directive regulation or as a US citizen in a private German clinic:

  • If the quoted treatment cost in a private German clinic is less than 5,000 Euro
    the service charge of 189 Euro applies
  • If the quoted treatment cost in a private German clinic is between 5,000 Euro and 10.000 Euro the service charge of 489 Euro applies
  • If the quoted treatment cost in a private German clinic is higher than 10,000 Euro
    the service charge of 789 Euro applies

If you get your German health treatment under the EU directive or under the S2 route regulation in German state-owned clinics (University hospitals):

  • SilaMed service charge is 7% of the quoted offered & confirmed by the hospital medical treatment amount.

If you get your German health treatment as a US citizen in German state-owned clinics (University hospitals):

  • SilaMed service charge is 7% of the quoted offered & confirmed by the hospital medical treatment amount.

 

Cancellation Policy of SilaMed/Service Charge Refund

If after receiving the confirmation of the appointment you decide not to proceed with the treatment and you provide us with the cancellation within 3 working days after receiving the confirmation we keep the processing fee of 150 Euro and refund you the rest paid amount (if the service charge was higher the processing fee). Please keep in mind that additional cancellation fee from the clinic may apply, in this case it is going to be added to the processing fee and will not be refunded.

 

Second Opinion

The total cost of receiving the written second opinion from a specialist at a German clinic is 649 Euro.

 

Additional Services offered by SilaMed

 

  • Transfer Services (Airport – Hotel / or Hospital ) – 80 Euro one way
    (distance up to 50 km from the Frankfurt Main Airport)
  • For complex transfer arrangements we can offer a special discounted day-by-day transportation package. Prices upon request.
  • Translation of your medical records. Prices upon request.
  • Support by the interpreter in your direct communication with the clinic during your visit or your stay in a German hospital – 50 Euro per hour. By using this service a minimum charge of 100 Euro applies.
  • We can also offer a special discounted supporting service package including interpretation & transportation on the daily basis. Prices upon request.

Please note that SilaMed cannot provide any medical advice, diagnosis or treatment, and does not make recommendations in choosing a German medical provider – that is a decision that remains entirely up to you.

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Tel +49 6174 249588

E-mail info@silamed.de

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